Steve Whittaker, Tara Matthews, Julian Cerruti, Hernan Badenes and John Tang from IBM Research in Almaden recently published a study about email organization called „Am I wasting my time organizing email? A study of email refinding„.
Is it better to create a complex folder structure and move incoming mails there or is it preferable to just let the inbox fill up? Do threads and tags help organizing emails? 345 long term users took part in the study with approx. 85,000 refinding actions. The result: Forget about folders! Read the full article to get the details.